Get Ready!

Created by hoteliers for hoteliers, the Certified Hospitality Digital Marketer (CHDM) certification recognizes digital marketing professionals for their expertise in leveraging digital channels to maximize online revenues. CHDMs are the digital marketing experts hotels need today.

Get Set!

The face-to-face CHDM Review Course is for candidates pursuing the Certified Hospitality Digital Marketer (CHDM) certification. The course covers the key concepts outlined in the certification study guide, and is a great last “cram session” before taking the certification exam.

Review course participants are required to read the study guide in advance of this fast-paced class. A digital copy of the study guide is included in the course registration fee.

Participants who apply for the certification in advance will have the opportunity to take the CHDM exam onsite immediately following the review course. You must provide your own laptop in order to take the exam onsite.

The next live, in-person CHDM Review Course will be on Monday, June 26, 2023 (the day before HSMAI’s Marketing Strategy Conference) in Toronto, Ontario, Canada:

• 12:30 – 4:30 pm: Review Course
• 4:30 – 5:30: Optional opportunity to take the exam onsite

Get Certified!

CHDM Review Course participants who have applied and paid for the certification in advance have the opportunity to take the CHDM exam onsite immediately following the course (while all the knowledge is fresh!). For the exam, you have 60 minutes to answer 50 multiple choice questions. A passing score is 70% or higher. (If you happen not to pass the test on the 26th, you will have the opportunity to retake the exam at another time.)

To take the exam onsite immediately following the course, you must:

1. Apply. Complete the application on or before Friday, June 23, 2023. Download the writable PDF application and return it to HSMAI (via kathy.tindell@hsmai.org). You'll receive instruction to pay for the certification online.
   • If you’ve already applied and paid the fee at an earlier time, you'll be able to take the exam onsite if you choose.
2. Bring a laptop. The exam is online, so you must be able to connect to the Wi-Fi provided by HSMAI.

If you have questions, need additional information, or would like guidance on the process, contact Kathy Tindell, Director of Education & Certification, at kathy.tindell@hsmai.org or 703-506-2010.

Can’t Be In Toronto?

If you’re unable to attend the in-person review course in Toronto in June, HSMAI’s Hotel Digital Marketing Essentials course is a good alternative. Taught by the same instructor as the review course, two options are available: 1) a live online course taught through a series of six weekly sessions or 2) a self-paced on-demand version that covers this same content.

Register for the Review Course

Registration includes the review course itself, and a digital copy of the study guide. It does not include the certification application fee.

	HSMAI Member	Non-Members
EARLY REGISTRATION (through 5/30/2023)	$175 USD	$225 USD
REGULAR REGISTRATION (after 5/30/2023)	$225 USD	$275 USD

CANCELLATION POLICY: Cancellations received three weeks prior to the program will receive a full refund. Cancellations received between three and one week out are entitled to a 50% refund. Cancellations received within one week will not be refunded, except in the case of a medical emergency. All cancellations must be received in writing.

If you have any questions regarding your registration, please contact HSMAI at +1 703.506.3280 or info@hsmai.org.