CHDM Review Course

Get Certified On The First Day Of ROC 2019

 Start Date - End Date

June 18, 2019

Early Bird Discount Deadline

Tuesday, May 14, 2019

Registration Deadline

Tuesday, June 18, 2019


Get Ready!

Created by hoteliers for hoteliers, the Certified Hospitality Digital Marketer (CHDM) certification recognizes digital marketing professionals for their expertise in leveraging digital channels to maximize online revenues. CHDMs are the digital marketing experts hotels need today.

Get Set!

The face-to-face CHDM Review Course is for candidates pursuing the  Certified Hospitality Digital Marketer (CHDM) certification.  The course covers the key concepts outlined in the certification study guide, and is a great last “cram session” before taking the certification exam.

Review course participants are required to read the study guide in advance of this fast-paced class. A digital copy of the study guide is included in the course registration fee.

Participants who have applied for the certification in advance will have the opportunity to take the CHDM exam onsite immediately following the review course. You must provide your own laptop in order to take the exam onsite.

The CHDM Review Course precedes the HSMAI Digital Marketing Strategy Conference and will be in Minneapolis, Minnesota on June 18, 2019 in conjunction with HSMAI's Revenue Optimization Conference (ROC):

  • 12:30 am - 4:30 pm: Review Course
  • 4:30 - 5:30: Optional opportunity to take the exam onsite

Get Certified!

CHDM Review Course participants who have applied for the certification in advance have the opportunity to take the CHDM exam onsite immediately following the course (while all the knowledge is fresh!). Note that you must provide your own laptop in order to take the exam onsite.

For the exam, you have 60 minutes to answer 50 multiple choice questions.  A passing score is 70% or higher. (If you happen not to pass the test on the 22nd, you will have the opportunity to take the exam again on another day with a retest fee of $45.)

If you wish to take the CHDM online exam onsite after the class, you must first apply for the certification. You will then be sent the study guide on which the exam is based:

  1. Apply.  Complete the application, include payment information for certification fee ($550 for members and $725 for non-members), and return it to HSMAI ( on or before Monday, June 10, 2019. Print an application or complete the writable PDF application. If you have already submitted an application and been approved, you can skip this step and go straight to #2.
  2. Bring a laptop that is wireless enabled – the exam is online so you must be able to connect to the complimentary wifi access provided by HSMAI.

If you have questions, need additional information, or would like guidance on the process, contact Kathy Tindell, Program Director for HSMAI University, at or 703-509-7543.

The fee for the class does not cover the certification fees.


Registration includes the review course itself, and a digital copy of the study guide. It does not include the certification application fee.

 HSMAI MemberNon-Members
EARLY REGISTRATION (through May 14, 2018)$149$199
REGULAR REGISTRATION (after May 14, 2018)$199$249

CANCELLATION POLICY:  Cancellations received three weeks prior to the program will receive a full refund. Cancellations received between three and one week out are entitled to a 50% refund. Cancellations received within one week will not be refunded, except in the case of a medical emergency. All cancellations must be received in writing. If you have any questions regarding your registration, please contact HSMAI at +1 703.506.3280 or


The course will be led by Holly Zoba, CHDM, VP, Technology Resources for Hospitality Digital Marketing, and former chair of HSMAI's Marketing Advisory Board.

Registration Fees

Price Description Amount
HSMAI Member Early $149.00
HSMAI Member Regular $199.00
Non Member Regular $249.00
Non-Member Early $199.00

Available Functions


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Location Information

Minneapolis Convention Center
1301 2nd Avenue South
Minneapolis, MN 55403

Continuing Education